Special Commercial Law
| Dealer | |
| Administrative Manager | |
| 〒221-0056 2-1 Kinko-cho, Kanagawa-ku, Yokohama-shi, Kanagawa Park Tower Yokohama Portside 2F |
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| Phone number | 045-441-0124 |
| email address | shop@aoi-jp.biz |
| Site URL | https://rgblue.jp |
| Necessary fee other than product price | Shipping charges and sales tax |
| Order method | Only orders placed through the official website will be accepted. Orders placed using overseas forwarding services will be cancelled. In that case, we will cancel your membership. In order to ensure that our customers can shop with confidence, we have implemented various measures, such as setting a maximum purchase price limit and a maximum number of items to be purchased. The contents of the measures are subject to review and change at any time. Orders that do not meet the restrictions we have established will be cancelled. Please understand that this is to ensure the safe delivery of our products to our customers in need. The maximum amount that can be used at one time is 299,999 yen including tax. |
| Payment method | ・ Credit payment Visa, Master Card, JCB, American Express, Diners ・Convenience store payment |
| Payment deadline | If you are a convenience store payment customer and there is no payment within 5 days after ordering, you will not be willing to purchase and automatically cancel your order. |
| Receipt | You can download "Delivery and receipt" from the product shipping contact email. The address is the registered customer name and cannot be changed. We cannot provide additional description of individual comments. |
| Delivery time of the product | ・ Payment of convenience store After confirming payment, shipping by courier within 5 business days ・Credit card Shipped by courier within 5 business days after order placement (It may take longer than the above period during long holidays such as year-end and New Year holidays.) |
| Return/exchange | ・ If it is damaged, defective, different items, etc., we will exchange it with a good product after confirming. In that case, please contact us within 7 days after receiving the product. We will inform you about the procedure. In addition, all the instruction manuals and warranty instructions, accessories, etc. included at the time of delivery are included, put in the product package at the time of delivery, packed in cardboard boxes, etc., and paste the delivery slip. Please return it. |